How to Keep Text Messages from Changing Your Contract Terms

A project manager’s cell phone chirps as she is on a busy jobsite. She glances down and sees that it’s the electrical subcontractor on the project asking a question about running wire in a different location to accommodate another trade’s work. She looks at the plans and texts back that the change is fine and to proceed. The electrician moves forward with the work. The following month, the electrician submits a change order for some additional time and materials required by running the wire in a different location, claiming the change was approved by the project manager. Was it?

Not surprisingly, this story and thousands like it happen daily on jobsites. Cell phones are as common as steel-toed boots and hardhats on construction projects (maybe even more so), and six billion text messages are sent every day in the United States alone. It is impossible to escape the potential impact of text messages on construction projects, and particularly, construction contracts. 

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